How Long Before I Can Edit a 1 Star Review Show Up on a Facebook Page
How to Turn on Reviews on Facebook
The Signpost Team
Facebook continues to be one of the most critical social media platforms for pocket-sized businesses to tap into. Over 90 1000000 modest businesses using Facebook and 7 meg leverage the platform for advertizement. With these stats in mind, it doesn't come as a surprise that companies continue to contain Facebook into their online reputation management efforts.
One of the virtually popular features that a Facebook Business folio offers is the pick to enable and showcase customer reviews. This is especially critical equally it is a gene consumers keep in listen before choosing to appoint with a business concern. In fact, Facebook has an advantage over other social networks in this regard, with the platform influencing buying decisions vii times more than than its competitors.
Because of the visibility and exposure that Facebook can provide for pocket-sized and growing enterprises , if y'all haven't already turned on your Facebook Business concern page's review functionality, you certainly should now!
After all, your customers trust online reviews just equally much equally they would a recommendation from a friend or family fellow member.
How To Enable Reviews On Your Facebook Business Page
Enabling reviews on Facebook can help build your businesses SEO strategy, brand presence, and boost your profitability in the long run.
Believe information technology or not, the process is a lot simpler than information technology sounds too! With v easy steps, you can turn on Facebook reviews. Here's everything yous need to know:
- Step #ane: Log in to your Facebook Business page
- Step #two: Click on the "Settings" tab
- Stride #three: Navigate to "Templates and Tabs"
- Pace #iv: Enable Reviews through the slider
Step #1: Log in to your Facebook Business page
At present, this stride may seem pretty obvious merely is required for yous to access your Facebook Business concern page or utilize any of the functionalities Facebook offers y'all for businesses.
Yous want to brand sure y'all log in through the associated administrator account for your Facebook Business organisation page. If you're already logged into your personal Facebook account, information technology'due south also easy to switch over to your Facebook page.
Step #2: Click on the "Settings" tab
Once you're logged in and accept navigated over to your Facebook Business folio, locate the "Settings" tab on the folio'due south elevation right corner.
This push button will take you to the page required to manage all the nitty-gritty components associated with private page settings and your Facebook business organisation profile overall.
And, yes! This includes the reviews section as well!
Step #3: Navigate to "Templates and Tabs"
A left menu will announced, showcasing various settings options for you to choose from. The option that is in assuming indicates which settings page yous are currently viewing (for example, in this case, the General page is now on display).
Select the 4th selection from the left-hand side bill of fare titled "Templates and Tabs." This menu has to do with managing your business organization page'southward components that are on display to your customers.
Pace #four: Enable Reviews Through the Slider
Go down to where it says Reviews, and select the slider off to the right and make sure it is set equally seen in the photo below, highlighted blue and on!
Resource To Get More Facebook Reviews
You've turned on Facebook reviews for your business folio, and customers can finally offset dropping in those star ratings and positive reviews yous deserve!
But, every bit with most online marketing tactics, it doesn't stop there.
Turning on Facebook reviews is just the first pace in a long journeying to growing your reviews and reputation on Facebook.
There are several strategies and resources you can equip yourself with to get more Facebook reviews over time.
These include the post-obit:
Embed Facebook reviews widgets on your website
Positive Facebook reviews can also be showcased on your website or other social media platforms through widgets. Showing potential customers the star reviews you've gained is a method of social proof.
Other customers who have shopped with you may besides be more encouraged to drop in reviews if they see reviews. This is especially beneficial for modest and local businesses, where mutual friends and family may be using the same service.
Enabling the use of widgets will also brand it easy for customers on other platforms to be redirected to your business profile on Facebook straight without having to do a manual Google search for your business proper noun.
Share Google reviews on Facebook
Suppose you lot already have an established business contour with several reviews on Google, merely you're just getting started on Facebook. In that example, you lot can "borrow" your Google My Business success and share it on Facebook'south platform.
Pro-tip : tagging customers directly on Facebook, who have left positive reviews on your Google business organisation list, is also an innovative manner to engage with them directly . They may even share the mail service on their profile, allowing your business organization to gain more visibility through their extended Facebook networks and linking back to your Google page as well, which provides further item on how to reach you (ex: your phone number.)
Make Review Request Email & Social Media Campaigns
As mentioned in the previous point, email marketing and social media campaigns are a smart way to boost your brand image to both an existing pool of customers equally well every bit new customers simultaneously. Information technology'due south crucial to appoint with customers throughout their customer journeying, and even more so after a auction or service is complete.
You want to ensure your customers are happy and content with the level of service you've provided, and if so, give feedback online.
Pro-tip: create Facebook review email/social templates that yous tin keep handy. This will save time, allowing yous to easily shoot out review requests without getting hung upwards on the structure or the mode you frame it.
Of course, it's best to customize the requests to write a review depending on your business'southward nature and the customers you deal with, but it'south improve to be prepared with a bag of tricks than to stress when the opportunity comes!
Determination
Facebook provides a multitude of value offerings for businesses that are willing to give information technology a effort. Zippo should hold small business owners and business managers back from wanting to grow their business organisation, specially when there are so many useful tools and platforms to leverage in today's digital marketing platform.
And then, what are you waiting for?
Set up that Facebook Business page and get those business reviews flowing !
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Source: https://www.signpost.com/blog/turn-on-facebook-reviews/
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